Warranty Information
Rest easy knowing your bed is protected. Learn about our comprehensive warranty coverage and how to make a claim.
Our Warranty
Most of our products come with a one-year warranty against manufacturing defects. Warranty cover is provided by the manufacturer, so the exact terms can vary from one supplier and product range to another.
If you have any questions about the warranty on a specific product, just get in touch and our team will be happy to help.
What's Covered
Covered Under Warranty
- Manufacturing defects in materials
- Sagging greater than 25mm (mattresses)
- Broken springs or coils
- Structural frame defects
- Faulty mechanisms (ottomans, etc.)
- Fabric/upholstery defects
Not Covered
- Normal wear and tear
- Comfort preference changes
- Stains, burns, or liquid damage
- Improper use or handling
- Body impressions less than 25mm
- Damage from incorrect base usage
How to Make a Warranty Claim
Gather Information
Find your order number, purchase date, and product details. Take clear photos of the defect.
Contact Us
Email warranty@beds.ie or call 01 854 3971 with your claim details and photos.
Assessment
We may arrange an inspection or request additional photos to assess the claim.
Resolution
If approved, we'll repair, replace, or issue a credit depending on the warranty terms.
Information Required for Claims
- Order number or receipt
- Date of purchase
- Product name/SKU
- Clear photos of the issue
- Description of the problem
Tips to Keep Your Warranty Valid
Keep Your Receipt
Store your order confirmation as proof of purchase
Use a Protector
Mattress protectors prevent stains that void warranty
Rotate Regularly
Rotate your mattress every 3 months for even wear
Proper Support
Use the recommended base for your mattress type