Frequently Asked Questions

No, we are an online-only retailer based in Northern Ireland. This allows us to keep our costs down and pass those savings on to our customers. Research has shown that customer satisfaction is far greater with a product that has been researched from the internet versus a store-purchased product. Customers can also benefit from our generous returns policy.

As an online-only retailer, we provide comprehensive information on all our products including detailed descriptions, specifications, and high-quality images to help you make an informed decision. If you have any questions about a particular product, please contact us at +353 1 524 1950 and we'll be happy to assist.

Ordering from our website is simple - just follow these easy steps:

1. Find your product and click on it for more information
2. Select which size you would like
3. Click the 'Add to basket' button
4. Browse remaining products or checkout
5. Follow the on-screen prompts to complete your order

Alternatively, call +353 1 524 1950 to order via phone.

We accept:

• Bank Transfer
• Debit Card
• Visa
• MasterCard
• Apple Pay
• Google Pay
• PayPal
• Klarna (Interest-free finance)

This is a secure website, making a transaction online with us is safe as all your details are encrypted before being transferred through the internet. Our checkout uses SSL encryption to protect your data. We never store your full card details on our servers.

We deliver to all areas in Ireland on a weekly schedule. Please see our Delivery Information page for our delivery areas and timeframes.

For in-stock items, delivery typically takes 2-10 working days from order, depending on your location.

Please allow available/lead times for non-stock/to order items. Lead times are stated on each individual product. Products without a lead time listed are classed as stock items.

If you're unsure, please contact us at +353 1 524 1950 to confirm availability.

Yes! The price for the removal of your old mattress and/or divan base is €40 per item.

Note: Mattresses must be in a clean and hygienic condition for our drivers to take away.

Yes, but there are some important conditions:

• Beds & Mattresses can only be returned if they are unopened
• Beds & Mattresses which have been opened or slept on cannot be returned (for hygiene reasons)
• You have 14 days from delivery to inform us if you want a return
• A collection charge of up to €150 per item applies

For full details, please see our Returns Policy page.